APPOINTMENTS
When our office books your appointment, we are setting aside a dedicated chair and time slot just for you. We only ask that if you must reschedule your appointment you please provide us with at least 24 hours notice. This courtesy makes it possible to give your reserved time slot to another patient who would be more than happy to accept.
If you arrive at our office more than 10 minutes after your scheduled appointment time, you will be asked to reschedule.
We will contact you prior to your appointment to confirm. If we do not hear from you, your appointment may be forfeited to accommodate another patient. We reserve the right to charge a $50.00 fee for appointments canceled or missed without 24 hour advance notice.
Repeated cancellations or missed appointments will result in being dismissed from the dental practice.
EMERGENCIES
It is necessary that we work by appointment only to ensure you get the appropriate and comprehensive oral care you deserve and require. However, we do understand that emergencies do occur and try to help our patients in need by providing same day emergency care whenever possible. It is recommended should an emergency occur, that you contact our office first thing in the morning to secure an appointment time. If we are unable to see you same day, we will do our best to get you in as soon as possible.
FINANCIAL POLICY
Payment in full is required at the time of service, unless otherwise arranged before your scheduled appointment with our office manager.
We gladly accept cash, check, and all major credit cards. For our uninsured patients we offer a 5% courtesy discount when you pay with cash or check, please keep in mind, payment must be completed at the time of service.
If you have a dental insurance policy, you are financially responsible for all charges not paid by your policy. It is important that you understand your insurance coverage contract, including your plan’s allowable fees, coverage percentages, and what procedures not covered.
In the event your account is past due and sent to collections, you will be responsible to pay for all fees associated with the account collection; including the full account balance, court costs, and attorney fees.
An account is considered delinquent 60 days after the date of service, and considered for collections 120 days after the date of service if no payment has been made on your account.